Call Centre Associate

Salary: £21,000 - £23,000 per annum
Ref: Basingstoke - T2112

As a Call Centre Associate, your aim will be to provide competitive options for people savings whilst working with retailers and their customers to provide finance that enables both businesses to thrive and people to access valued goods and services.

Duties

  • Taking inbound calls from clients enquiring about company products
  • Placing investment trades on behalf of clients and setting up client accounts on the system
  • Helping with investment queries, website questions and help clients complete the application process
  • Talk though complex investment processes with prospective clients
  • Account administration and amendments where required
  • Engaging with customers and providing excellent customer service, increasing our brand representation

Skills

  • Must have previous Financial Services (or other regulated environments) experience
  • Telephone based customer service and admin background
  • Excellent communication skills with the ability to liaise at all levels

If you do not hear from a consultant within 2 weeks of your application, then unfortunately on this occasion, you have been unsuccessful

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