Customer Delivery Coordinator

Salary: £20,000 - £22,000 per annum
Ref: Dummer - T2711

Due to continued growth, this organisation is wishing to recruit a highly organised individual who can work independently within a fast moving, ever changing environment.

The main focus of this role will be to provide an exceptional customer delivery service where you will be the main point of contact for amending and de-commissioning customer’s business critical Network infrastructure and pro-actively staying in touch to manage time-lines and customer expectations.

Role summary

A diverse and challenging role where you will be placing orders, amendments and decommission requests on a range of systems along with providing detailed updates to internal and external customers.

The role includes mediating between customers, suppliers, resellers and internal teams via telephone and email, and updating the company’s internal CRM to ensure all cases are accurately tracked.

You will need good attention to detail coupled with a positive minded can-do attitude.

The ability to work on your own initiative is essential as you will be handling complex cases and taking ownership of issues.

Skills

  • Highly organised
  • Excellent communications skills
  • Ability to work independently and take ownership
  • Excellent customer service skills
  • Competence with standard office applications and the use of web-based services
  • Effective time management
  • Team player
  • Ability to multi-task
  • Accuracy and attention to detail

Due to the location of this company you must have your own form of reliable transport

If you do not hear back from a Consultant within 2 weeks of your application then unfortunately on this occasion you have been unsuccessful

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