Customer Support Administrator

Customer Support Administrator

Our client based in Odiham is seeking a dedicated and enthusiastic Customer Support Administrator to join their team. This role requires someone who can thrive in a fast-paced environment, manage multiple responsibilities efficiently, and provide high-quality support to both customers and internal staff with professionalism and accuracy.

This is a full time, permanent opportunity working Monday to Friday, 37.5 hours per week. Fully office based initially with a view to become hybrid working after 1 year of employment.

Due to company location, you must have access to your own form of reliable transport

Customer Support Administrator key responsibilities:

• Dealing with day-to-day enquiries concerning current contracts
• Ensuring that the contract renewal system is maintained
• Receiving and processing purchase orders
• Assisting with mail-shots, and despatching information to customers
• Providing consistent, accurate, and timely support to customers and members of staff, and ensuring all forms of communication are answered accurately and efficiently
• Carry out general and routine office duties as required
• Additionally, you may be required to provide admin support to other areas of the business

Customer Support Administrator skills and experience:

• Strong multitasking abilities with a team-oriented mindset
• Excellent written and verbal communication skills
• Methodical, logical, and detail-oriented approach to tasks
• Confident, professional, and well-organised nature
• Positive attitude and a willingness to learn
• Proficient in Microsoft Office (Word, Excel, Outlook) and electronic file handling
• Knowledge of foreign languages is a plus but not essential

Some company benefits include:

• 28 days annual leave rising to 33 days (inclusive of Bank/Public Holidays)
• Contributory workplace pension scheme
• Free Wi-Fi and on-site parking
• Opportunity for hybrid working after 1 year of employment

If you do not hear from a Consultant within 1 week of your application then unfortunately, on this occasion, you have been unsuccessful

apply now