Key Account Administrator

Salary: £18,000 - £20,000
Ref: T 5839

Location: Basingstoke

Duration: Contract, Full-time 

Due to continued growth and success, this professional organisation is looking to recruit a self motivated and conscientious individual to join on an initial 12 month fixed term contract basis.

Responsibilities:

  • Accurate editing and keying of all orders, returns, retros, credits into the Vista system.
  • Monitor all processing through to the point of invoice ensuring all required/defined checks are completed and customers are updated
  • Resolve and respond to returns, queries and claims promptly
  • Monitor despatch performance of orders through the warehouse and assist in workload management.
  • Manipulating Excel documentation and converting other document formats to Excel for downloading into Scaleout programme, checking output and editing in Vista System where necessary.
  • Ensure processes are as smart as they can be, understand the customers’ requirements and look for opportunities to develop and improve.
  • Identify repetition of problems/issues and work to resolve.

Qualifications:

  • To be educated to GCSE level, with a preference for grades of C or above in English and Maths
  • Data Capture/administration experience is preferable

Skills/knowledge:

  • Accurate keying
  • Excellent Excel skills
  • Good working knowledge of Microsoft Office applications
  • Demonstrate attention to detail
  • Articulate, with a polite positive and friendly manner
  • Flexible and willing attitude, able to work within a team environment

If you have not heard back from a Consultant within 2 weeks, then on this occasion unfortunately your application has been unsuccessful.

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