Temporary Italian Speaking Customer Service Advisors

Salary: £10 - £11 per hour
Ref: Basingstoke - T5213

Are you fluent in Italian with significant telephone customer service experience?

Are you available immediately on a temporary ongoing basis?

Can you work 5 days out of 7, Monday - Sunday?

Are you able to work between the hours of 7am - 8pm?

If the answer is yes, we have a fantastic opportunity that may be suitable for you.

Duties;

  • Answer inquiries through telephone and email communication, while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry.
  • Ask probing questions and overcome objections

Skills;

  • Successful candidates must be Native and or Fluent in Italian
  • Customer service experience
  • Pleasant and professional telephone etiquette
  • Confident & enjoys the challenges that a customer service job can present
  • Good knowledge of the Microsoft Office tools (Excel, Outlook) and of Internet,
  • Flexible, open minded and solution oriented with the ability to adapt to the fast-paced Internet environment
  • Analytical/problem solving skills
  • Excellent judgement and decision-making skills
  • Strong verbal and written communications skills
  • Understand customer service processes and procedures
  • Excellent communication skills both verbally and in writing
  • Positive and enthusiastic, with a real team spirit

If you have not heard from a Consultant within 2 weeks then unfortunately on this occasion, your application has been unsuccessful

apply now